FP77 Privacy Policy — How We Keep Your Data Safe

01 Introduction

fp77 takes your privacy seriously. This Privacy Policy describes how fp77 ("we", "us", "the Company") collects, uses, stores, and protects the personal data of players who register and use fp77.app ("the Platform"). It also explains your rights regarding your personal data and how to exercise them.

fp77 is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for legitimate purposes, and protect it with industry-standard security measures. This policy is written in plain language because we believe you deserve to understand exactly what happens to your data — not wade through legal jargon to find out.

By creating an fp77 account or continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described here. If you do not agree, please do not use fp77.

02 Data We Collect

fp77 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third-party service providers where necessary. Here is a breakdown of what we collect and why:

fp77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

fp77 uses your personal data strictly for the purposes it was collected. We do not use your data for anything beyond what is described in this policy without your explicit consent. The main ways we use your data are:

• To create and manage your fp77 account and verify your identity.
• To process deposits, withdrawals, and all financial transactions on the platform.
• To comply with our licensing obligations, including age verification and anti-money-laundering (AML) checks.
• To detect and prevent fraud, cheating, and other prohibited activities on fp77.
• To provide customer support and resolve disputes or complaints.
• To send you important account notifications such as transaction confirmations and security alerts.
• To monitor your gaming activity for responsible gaming purposes and intervene if necessary.
• To improve the fp77 platform based on aggregated, anonymised usage data.
• To send you promotional communications about fp77 offers — only if you have opted in to receive them.

04 Legal Basis for Processing

fp77 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the fp77 service you signed up for — including account management, payments, and betting services.
• Legal obligation: fp77 is required by its gaming licence and applicable laws to collect and retain certain data, including identity verification documents and transaction records.
• Legitimate interests: fp77 processes certain data — such as IP addresses and device information — to protect the platform from fraud and ensure security for all players.
• Consent: Where fp77 relies on your consent — such as for marketing communications — you can withdraw that consent at any time by contacting support.

05 Data Sharing & Third Parties

fp77 does not sell your personal data to anyone. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to protect it:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
• Identity verification providers: Third-party KYC providers receive your identity documents to complete age and identity verification as required by our licence.
• Regulatory authorities: fp77 may be required to share data with licensing authorities, law enforcement, or financial regulators where required by law.
• Fraud prevention services: fp77 uses third-party fraud detection tools that may process IP addresses and device fingerprints to identify suspicious activity.
• IT and hosting providers: fp77's platform is hosted on secure servers managed by trusted infrastructure providers who are bound by strict data processing agreements.

06 Data Retention

fp77 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specifically:

• Account registration data and identity documents are retained for a minimum of 5 years after account closure, as required by anti-money-laundering regulations.
• Transaction records are retained for a minimum of 5 years for financial compliance purposes.
• Customer support communications are retained for 2 years after the last interaction.
• Cookie and session data is retained for the duration of your session or up to 12 months for persistent cookies.
• Marketing consent records are retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When data is no longer required, fp77 securely deletes or anonymises it so it can no longer be linked to you as an individual.

07 Cookies & Tracking

fp77 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit fp77.app. Here is how fp77 uses cookies:

• Essential cookies: Required for the platform to function. These keep you logged in and remember your session. You cannot opt out of these without stopping use of fp77.
• Functional cookies: Remember your preferences such as language settings and display options.
• Analytics cookies: Help fp77 understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of fp77.app. fp77 does not use third-party advertising cookies or cross-site tracking cookies.

08 Data Security

fp77 takes the security of your personal data seriously and implements multiple layers of protection to keep it safe:

• All data transmitted between your device and fp77.app is encrypted using 256-bit SSL/TLS encryption.
• Player passwords are stored using one-way cryptographic hashing — fp77 staff cannot see your password.
• Access to player data within fp77 is restricted on a strict need-to-know basis. Only authorised personnel can access personal data, and all access is logged.
• fp77's servers are hosted in secure, access-controlled data centres with physical and digital security measures.
• fp77 conducts regular security audits and vulnerability assessments to identify and address potential risks.
• In the event of a data breach that affects your personal data, fp77 will notify you promptly in accordance with applicable legal requirements.

09 Your Privacy Rights

As an fp77 player, you have the following rights regarding your personal data. To exercise any of these rights, contact fp77 support at [email protected]:

• Right of access: You can request a copy of the personal data fp77 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it.
• Right to erasure: You can request that fp77 delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: You can ask fp77 to limit how we use your data in certain circumstances.
• Right to data portability: You can request your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to fp77 processing your data for direct marketing purposes at any time.

fp77 will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.

10 Children's Privacy

fp77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on fp77 or attempt to use the platform in any way.

If fp77 discovers that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and return any deposited funds to the payment source. If you believe a minor has registered on fp77, please contact us at [email protected] immediately.

11 Updates to This Policy

fp77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, fp77 will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of fp77 after any update constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically to stay informed about how fp77 protects your privacy. If you have any concerns about a change to this policy, contact fp77 support before continuing to use the platform.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how fp77 handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on fp77.app
• Response time: Data rights requests are handled within 30 days.

For questions about responsible gaming, visit the Responsible Gaming page. For general platform questions, visit the FAQ page. For the full rules governing your use of fp77, read the Terms and Conditions.